Privacy Policy for Red Rock Radon LLC

Effective Date: [03/25/2025]

At Red Rock Radon LLC we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from you, how we use it, and how we protect it. By using our services, you agree to the terms of this Privacy Policy.

1. What Information Do We Collect?

We may collect the following types of personal information from our customers:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and payment history.

Service Details: Information related to the services you request, including installation dates, service address, and special requests related to your Christmas light installation.

2. How Do We Collect Your Information?

We collect customer information in the following ways:

Website Forms: When you fill out a contact or service request form on our website, we collect your name, email, phone number, and any other details you provide.
Email Communication: If you email us directly, we collect the information included in your email, such as your contact information and the nature of your inquiry.
Service Contracts: When you sign a service contract, we collect your contact and payment information for billing and service purposes.

In-Person Transactions: If you meet us in person (e.g., at the point of sale or during an onsite consultation), we may collect your contact and service information.

3. Why Do We Need This Information and How Do We Use It?

We use the information we collect for the following purposes:

To Provide Our Services: We need your contact information and service address to deliver Christmas light installation and related services to your location.
To Process Payments: We use your payment information to process payments for services rendered.
To Communicate With You: We use your contact information to schedule and confirm appointments, provide updates, and respond to inquiries.

To Improve Our Services: We may use your feedback or service history to improve the quality of our services.

4. Do We Share Your Information?

We do not share your personal information with third parties for marketing or promotional purposes. We will never sell or rent your personal information.

However, we may share your information with third-party service providers or affiliates as necessary for legitimate business purposes, such as:

Payment Processing: We may share your payment information with trusted payment processors to complete your transactions.
Service Fulfillment: We may share your service details with contractors or vendors who help us complete your installation (e.g., lighting suppliers or technicians).
Legal Requirements: If required by law or to comply with a legal process, we may share your information with law enforcement or other governmental authorities.

Note: All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

5. How Can Customers Opt-Out of Communications?

You can opt-out of receiving communications from us at any time. To do so:

Email: You can unsubscribe from our emails by clicking the “unsubscribe” link at the bottom of any promotional email.
Text Messages: You can reply with “STOP”, “UNSUBSCRIBE”, or “QUIT” to stop receiving text communications.

Phone Calls: You can request to be removed from our call list by contacting us at 720-790-9777 or via email at nolan@redrockradonmitigation.com.

6. How Can Customers Get More Information or Request Changes to Their Information?

If you would like to access, update, or correct your personal information, or if you have any questions about our privacy practices, please contact us at:

Phone: 720-790-9777
Email: nolan@redrockradonmitigation.com
Mailing Address: 9876 Fairwood Street Littleton CO 80125

We will respond to your request as soon as possible.